Privacy Policy
Last updated: August 9, 2024
1. Introduction
GeneralReferenceAssembly ("we," "us," or "our") is devoted to maintaining your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you access our website generalreferenceassembly.xyz or engage in our yacht charter offerings.
By utilizing our offerings, you are agreeing to the data handling practices detailed in this policy. This policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.
2. Information We Collect
2.1 Personal Information
You willingly supply us with personal information when you:
- Reserve a yacht charter
- Reach out to us via our website or telephone
- Sign up for our newsletter
- Complete any forms on our website
- Engage in our surveys or promotions
This gathered information might include:
- Your name and contact details (such as email, telephone number, and postal address)
- Financial details for transactions (managed securely by third-party providers)
- Yacht charter preferences and specifications
- Details for emergencies contacts
- Any dietary needs or health information you choose to provide
2.2 Automatically Collected Information
Some information regarding your device and your activity is automatically gathered when you browse our website:
- Your IP address and geolocation data
- The type and version of your browser
- Which pages you visited on our site and the duration of your visit
- Sites that referred you to ours
- Details about your device (like type, screen size, etc.)
2.3 Cookies and Tracking Technologies
To improve your experience on our site, we employ cookies and analogous tracking methods. These technologies enable us:
- Store your preferences
- Analyze how our website is used and its performance
- Offer content tailored to your interests
- Enhance our services
Your browser settings or our cookie consent banner allows you to adjust your cookie preferences.
3. How We Employ Your Data
For various purposes, we apply the data we amass:
- Service Fulfillment: To deliver yacht charter services, carry out bookings, and maintain communication regarding your reservations
- Client Support: To address your questions and provide support when needed
- Transaction Processing: For handling financial transactions and invoicing
- Assurance and Security: To safeguard the integrity of our operations and guard against deceptive activities
- Marketing: For sending you promotional content and updates, should you grant consent
- Website Enhancement: For studying visitor behavior and augmenting our website's functionality
- Legal Adherence: For compliance with lawful and regulatory obligations
4. Disclosure and Sharing of Information
Your personal data is neither sold, bartered, nor lent to unrelated third parties. Nonetheless, we may divulge your data in select cases:
4.1 Service Vendors
Certain information may be given to third-party service providers we trust, who support us in various areas such as transaction management, hosting and maintaining our website, email marketing, monitoring analytics and performance, and customer service.
4.2 Legal Obligations
There are circumstances where we might have to reveal your data in response to legal actions, court demands, urgent situations, or to investigate potential deceitful or illegal endeavors.
4.3 Corporate Transactions
During a business change like a consolidation, an acquisition, or an asset sale, your data can be part of the assets that are transferred.
5. Data Protection
To guard your personal data against unauthorized access, alterations, exposure, or destruction, we adopt suitable security measures including data scrambling, secure hosting environments, authorization protocols, regular evaluations, and training for our staff.
No data transmission method over the internet, nor electronic storage systems, can be guaranteed to be entirely secure. We cannot pledge the absolute security of your personal information.
6. Retention of Data
We keep your personal data only for the necessary duration needed to fulfill the objectives for which it was compiled, or in accordance with legal requirements. Typical storage periods:
- Charter bookings: 7 years for tax and legal reasons
- Marketing communications: until you unsubscribe or ask to be deleted
- Website analytics: 24 months
- Customer assistance: 2 years after your final interaction
7. Your Rights and Options
You possess rights that include access to your data, its correction or removal (as permitted by law), portability, the ability to opt out of marketing communications, and control over cookies. For exercising these rights, you can contact us using the details provided below.
8. Services of Third Parties
8.1 Google Analytics
To analyze the usage of our site, we use Google Analytics. The Google Analytics Opt-out Browser Add-on gives you the ability to opt out.
8.2 Social Media Platforms
Our website may include links to social media platforms that each have their individual privacy policies.
8.3 Payment Processing Entities
Payments are managed by third-party processors that are compliant with PCI DSS standards.
9. International Transfer of Data
Data about you may be moved to and processed in nations other than Spain. We follow protective measures that comply with relevant privacy laws.
10. Youth Privacy
We do not willfully gather data from children under the age of 13, and our services are not structured to appeal to minors. If it comes to our attention that data has been collected from a child, contact us right away and we will act promptly.
11. Privacy Policy Updates
We reserve the right to modify this Privacy Policy to align with new practices or regulatory necessities. Modifications will be communicated through an updated policy on our site, by email to registered users, or by an announcement on our platform. Persistent use of our services post-amendment signifies concurrence with the new terms.
12. Contact Information
Should you have inquiries regarding this Privacy Policy or our dealings with your data, feel free to contact us:
GeneralReferenceAssembly — Privacy Officer
Passeig de Gràcia
Barcelona 08007
Spain
Phone: +34 932 71 00 00
Email: [email protected]
13. Adherence to Google Ads User Consent Policy
We act in accordance with Google Ads user consent requirements. You may adjust your cookie/tracking settings at any moment through our cookie preferences.